Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or escape from personal difficulties. Always gamble within your means and only with money you can afford to lose.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, or the applicable legal gambling age in your jurisdiction within Australia. We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal gambling age, please do not access or use this website.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:
- Chasing losses by gambling more to try to win back lost money
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding or lying about the amount of time or money spent gambling
- Neglecting family, work, or other important responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Needing to gamble with increasing amounts of money to achieve the same level of excitement
- Failed attempts to cut down or stop gambling
- Using gambling as an escape from stress, anxiety, depression, or other emotional problems
- Borrowing money or getting into debt to fund gambling
- Friends or family expressing concern about your gambling habits
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Safer Gaming Features
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you're prepared to accept in a given period
- Reality Checks: Receive regular notifications during your gaming sessions to help you stay aware of time and money spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Take a break from gaming by self-excluding from Fair Go Casino for a period you choose (typically ranging from 24 hours to several years)
To access these tools, please contact our customer support team or visit your account settings.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, professional help and support are available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for Australians affected by gambling
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support for anyone affected by problem gambling - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling in Canada
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
National resource for problem gambling support
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support services for problem gambling in Germany
If You Need Help
If you believe you have a problem with gambling, or if someone close to you is affected, please reach out for help today. There is no shame in seeking support—gambling problems are treatable, and professional counsellors are available to assist you.
Contact one of the organisations listed above, or speak with your GP or a mental health professional. You can also call our customer support team to discuss self-exclusion options or safer gaming tools.
Your wellbeing is our priority.